Quote:
Originally Posted by Luke_mk1
I experienced this earlier in the week, coupled with a few other warnings, collision assist, lane assist. Went into the dealers Thursday yet to receive a proper update from the service manager, as the customer service is shocking, looking after it, however I called this morning, the technician has requested a replacement cluster, which is yet to be ordered.
Anyone any experience on the timescales of replacing this?
G21 330e, 3 weeks old, 1800 miles.. to say I'm pissed is an understatement.
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Before Covid replacement parts were commonly 2-5 working days. Covid has changed this so its now all over the map. Dealer should be able to give you details on whether the part is available in UK if it has to be sent from Germany, and if so, whether it's in stock at parts depot.
Sorry, didn't realize your location.