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My cars been in with BMW for around a week now for some issues which I said my system is due a software update and can this be done at the same time as the other work.
4 days later I get a call from the service manager saying that can they do the update at my next service. (In 3000 miles)
So you want me to bring my car back in when it’s currently still in your workshop having work done?
The service manager didn’t even know my car is currently with him/them.
Admittedly it doesn’t fill you with much confidence.
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