Quote:
Originally Posted by King Rudi
Plus, since we are paying a third party to handle this, we don't actually know anyone to contact directly, it's ALL email. COVID has only exacerbated the entire situation as now AP/AR now all work from home and only work after 9:00 pm. I send an email today, during business hours, I'll get a reply sometime between 9:00 & midnight, then I can't reply until tomorrow.
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It certainly sounds like your company outsourced AP/AR to India! Time delay, no phone numbers to mask the accents, working remote.....