I called my dealership and had a couple of discussions with them. I'm very cynical of anything they tell me at this point, but according to the person I spoke with:
1. This is a nationwide issue and that there is a stop sell on all M340 models.
2. No ETA for parts/fix at this point.
3. They had no other resource to escalate to find out more information.
I called BMW NA again and spoke with a customer service representative. She said that she doesn't see that there is a recall, but is instead listed as a work order on my car. No ETA for completion for it, but she did escalate me to a case worker...who should contact me in 1-2 business days.
I let my dealership (and BMW NA) know that unless someone can get some additional information on this that I'm going to cancel and move to a competitor. I'm going to try to call the new car sales manager again tomorrow and may end up canceling and looking at a AMG C 43 or S5.
Has anyone else had any luck?
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