Quote:
Originally Posted by Jim_330e
Quote:
Originally Posted by seelark
I have just dropped my 70 plate in at JCT600 Bradford. Supposedly they have a list of checks to perform during today which helps identify if my vehicle is one of the few cars (I think she said 787) in the UK that need to be fully tested in the 'secret location'.
If mine is one of the unlucky ones then BMW UK provide me with the courtesy vehicle for the duration, not the dealer.
Regarding the £350 a month compensation, BMW UK advised it would make 3 separate payments, each one going from Sytner Leicester to Lex Autolease (who are apparently aware it's coming) and eventually to me.
I have my BMW UK case number ready to chase them up in a couple of weeks.
UPDATE RECEIVED - MINE IS ON ITS WAY FOR FULL INVESTIGATION  |
The secret location is Thorne, near Doncaster where all new BMWs arrive into the UK.
If it hasn't been charged 50 times or something then it will be going there for testing to be done.
I've managed to arrange to get the payments to come straight to my bank rather than via Leaseplan or my employer.
What courtesy car have you got?! |
My car is the first experience the dealer has of this, so I am getting one of the Sales Teams demo for a week, then, it would seem, BMW UK (not expecting so many returns) are providing a vehicle from Enterprise that could be any BoS, and will no doubt be the subject of a call to Customer Service for a discussion on as close to 'like for like' as possible 🙈
I have just provided JCT600 Bradford my bank details for the £350, and challenged them on the BMW UK confirmed 3 off payments with my Case number in hand 🤞🏻