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      01-20-2021, 08:28 AM   #7
warfiend
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Drives: BMW 320d
Join Date: Jan 2021
Location: South West

iTrader: (0)

Thanks All

The screen was replaced just before they hired it to me due to an impact crack in the bottom left (this crack starts top right). I have this paperwork now

So it got driven 15miles to me to drop off, sat on the drive for 2 days during which time it rained and then the crack was there ...

When I returned it the same windscreen company was called out replaced the screen, claimed it was impact on the paper work which I finally saw after 3 months of asking and then disposed of the screen.

I have already spent 4 months arguing with them, including escalating to the conciliation service (who just look at paperwork and don't actually look at any photo's) so its looking like I will have to pay up the excess as the only proof is some photos I took

I think my last resort is to contact the fitting company directly and show the photo's, I will probably get nowhere but it might be worth a try

Thanks for the helpful comments
Appreciate 0