Thanks All
The screen was replaced just before they hired it to me due to an impact crack in the bottom left (this crack starts top right). I have this paperwork now
So it got driven 15miles to me to drop off, sat on the drive for 2 days during which time it rained and then the crack was there ...
When I returned it the same windscreen company was called out replaced the screen, claimed it was impact on the paper work which I finally saw after 3 months of asking and then disposed of the screen.
I have already spent 4 months arguing with them, including escalating to the conciliation service (who just look at paperwork and don't actually look at any photo's) so its looking like I will have to pay up the excess as the only proof is some photos I took
I think my last resort is to contact the fitting company directly and show the photo's, I will probably get nowhere but it might be worth a try
Thanks for the helpful comments
|