Thread: ConnectedDrive
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      06-14-2019, 09:23 PM   #20
mzdial
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Drives: '19 G20 330i & '19 G01 X3
Join Date: Oct 2013
Location: Zionsville, IN

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Quote:
Originally Posted by CyclingBroStyle View Post
I'm incredibly frustrated with BMW and the connected drive department. It's on acceptable to to make people pay for a subscription along with a $60,000 car and have software that's not ready for prime time. I mean this product was at least partially working, when I purchased the car 1 month ago up until they did this migration at the very least they need to put out a notice to the public or a memo explaining what's going on and an expected timeline for resolution I'm surprised nobody has written an article about this
Each department blames each other, between BMW Assist and ConnectedDrive. Throw in the BMW Genius bunch, and none of them have their story straight. It is a bit ridiculous.

I wasted too many calls and emails this past week to try to get a solution or answer to something I knew wasn't going to happen. I'll try again in a week or two. But I will damn sure get a free month extension!