Quote:
Originally Posted by sanch8
Took my car in for the Recall Campaign No. 2019-480: Programming Control Units Rear View Camera (66 82 19RC) and asked the SA to please update me to the latest idrive software and that it should be 11.2019.XX.
Is she correct or totally clueless?
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I believe there is misunderstand between you and your SA; the recall would require them to update the vehicle to latest software available, which is mandatory, so that will get done.
What doesn't get updated upon an iSTEP upgrade is the navigation maps, which does cost extra to have done.
She's conflating the two updates and is assuming there should be a charge.
The navigation maps does update automatically via the in-vehicle data connection but only regionally. To get a full, national map would incur an additional cost.