Quote:
Originally Posted by 2020g20
I informally reported this issue to my dealer's BMW genius on 1/22 while I was checking my car in for unrelated service issues. She seemed extremely uninterested in pursuing it, and since I was pressing them to update my software to 11.2019 on an unrelated basis, I decided not to muddy the waters and I let her shrug it off. When I go back to pick up my car this week I will sit down with my service advisor and make sure he logs in official ticket for it. I will also be asking the service manager if there is any more direct channel to provide this type of feedback to BMWNA.
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Generally speaking the service departments at the dealers don't seem to give a shit about any software related enhancement or issue.