Quote:
Originally Posted by KoenG
Man, reading your story makes me so mad!
I had a similar experience with my Volvo dealer with my S40T4, the first car I owned in 1998. they sold me floor mats that they bought from China and sold them at full OEM price! When I went for service, they stripped my car for repair parts and charged the receiving customer for new parts. I got the bad part and they repeated the carrousel on me and another ignorant customer. I subscribed a Volvo full omnium insurance at the dealers only to discover I wasn't insured at all! etc... etc...
Drag them to court and get your facts very well sorted out and lined up. Ask for full indemnation and let then bleed! I must say that BMW Canada is totally not taking any responsability. It's not because their dealers are private owned, that they can't impose quality standards and revoke their accreditation with BMW officially!! What a bunch of crooks! Good luck!
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Thanks for the info. It seems they will do anything to make a dirty buck.
Currently, my car is in service at another BMW Dealer, and they can't find the issue with my brakes and sounds like they burnished my brakes as my other dealer did burning through half a tank of gas. I know depending on how aggressively they burnish them will very temporarily quite them for maybe a day. I specifically told them not to drive or burnish my brakes because I can very well do that myself, but I see 13km and 20km of fuel burnt. I know 13km isn't much, but still, after I explained to them not to, it's making me so upset. I made a website with my diagnostics video, and the issue is clear as day, so there was no need to test drive it when they could have taken a closer look. '
Also, what really has me worried is that they are saying my front tires are edging and worn down to 2mm, and my back tires are down to 5mm when I just had the right rear replaced with new ones, and the rest were relatively new and re-mounted in April, and since then it was less than 1000km ago.