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That's pretty much the case for all luxury car dealerships in the area. You're not going to have a much better time in Mountain View or the other luxury dealerships on Stevens Creek. There's just way too much young money in the area. You can't get decent service or a decent deal at these places at all. They can barely keep their cars in stock. That said, their service seemed to be OK. My wife bought her car in Southern California and moved up north and they were always nice to her and never tried to rip her off.
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