Quote:
Originally Posted by srbs73
Had the same issue. Had to get a refund and then reapply the day after it expired so I wasn't paying twice for the first month. Complete joke.
Aside from fixing the issue, I said they need to be clear in their email which stated you could renew now - without saying you would be immediately charged.
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I said the exact same thing... people need to be told DO NOT RENEW UNTIL EXPIRY DATE
Why the other two run from the existing expiry date but the connected drive package does not is beyond me..
I email them every day now and will do until they sort it..