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      07-19-2019, 03:54 PM   #1
gseidenfeld
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Drives: 2019 330i
Join Date: Mar 2019
Location: Los angeles

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Push back when asking to have the latest software installed

Took my car in today to get any software updates and the service advisor gave me a hard time because I am not having any problems with the car and that they have to show BMW there is a problem with the car in order to update the software. Eventually he saw that there were some recalls related to software
So he said they could do it. I I told him I just wanted the most up to date software regardless of any issues with the car.

Is this normal to have this kind of push back?