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      12-03-2019, 08:36 AM   #2
The Outrage
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Drives: 2020 M340i xDrive
Join Date: Jul 2019
Location: Pennsylvania

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Generally, you must state that a problem exists which is mentioned in the release notes for a newer version of the software than what is found on your vehicle. The dealership is always deeply concerned about their profit, even when it involves plugging a device into to USB port and walking away.

It's a shame that BMW is incapable of implementing over-the-air updates in any way other than in their marketing materials. I think BMW should start a campaign where you are entitled to a software update at a dealership every six months until they are capable of delivering what was promised to their customers.
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