Quote:
Originally Posted by The Outrage
Generally, you must state that a problem exists which is mentioned in the release notes for a newer version of the software than what is found on your vehicle. The dealership is always deeply concerned about their profit, even when it involves plugging a device into to USB port and walking away.
It's a shame that BMW is incapable of implementing over-the-air updates in any way other than in their marketing materials. I think BMW should start a campaign where you are entitled to a software update at a dealership every six months until they are capable of delivering what was promised to their customers.
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I second this motion. Disgusting that they nickle and dime you for options but for after support as well.