[Tam the Bam]

After getting this response (below) from “connected drive advisor” I had my car software updated at my dealers today. New version is 11/2019.41. After update my 3D remote view (in the app) worked first time (hasn’t worked for weeks before this).

What has surprised me is the number of previous settings that we’re not carried over into the updated iDrive. Not a big issue but just need to go through setting them to what I want.

Response from connected drive advisor below.

“In relation to the OTA Software Updates, as your vehicle has iDrive 7 this means that this is available for your car. When a new update is available for your car a message will appear on your vehicle iDrive prompting you to begin the update.

However currently there is a known issue with this which is currently being worked on, where the updates are not being received in vehicles.

At this time we are advising customers to have this updated at their nearest BMW Centers for now, as there currently isn’t a time frame for when this will be resolved.”