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      07-19-2019, 04:10 PM   #2
beto_L.A.
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Drives: 2020 G20 330i
Join Date: Oct 2008
Location: north hollywood, CA

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Quote:
Originally Posted by gseidenfeld View Post
Took my car in today to get any software updates and the service advisor gave me a hard time because I am not having any problems with the car and that they have to show BMW there is a problem with the car in order to update the software. Eventually he saw that there were some recalls related to software
So he said they could do it. I I told him I just wanted the most up to date software regardless of any issues with the car.

Is this normal to have this kind of push back?
Yes... unless you have a long time relation with the SA.
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Current: 2023 G26 430i GC San Remo Green / Red Sensatec M Sport.
Previous:2020 G20 330i M Sport (MG/BLK), 2018 F36 4GC LCI (SRB/NB), 2015 F36 4GC (MG/CR), 2012 F25 X328i (JB/CB), 2009 E90 328I sedan (SG/SB), 2004 E46 325I sedan (SG/BLK).
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