My exact response...
Quote:
Originally Posted by VipinLJ
I'd laugh and just walk away without saying a word. If it was over the phone, I'd say Thank you and hang up immediately without waiting for what they have to say.
Did you try removing the grill again?
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Over the phone. The SA had to 'find out' and call me later with a quote. I said, "What!? Five hundred??? Don't do it then..."
For $520, it would make more sense to just destroy it and buy a replacement for the lease return... I've seen some of their techs on lunch breaks. Maybe they are factoring in the 2 hour extended lunch break for 3 hours of labor total?
Haven't picked up the car yet; was told it would be ready before the end of the day. Don't think applying an update would take more than an hour or so, but they are very busy. 3-4 appointments scheduled per 15 minute slot. Will re-attempt install if necessary when the weather permits (Thursday). Vinyl for the chrome window trim delete just came in, too.
Anyone know a place that would do the grill swap? Anywhere on Long Island, as far west as NYC.