Thread: Software Update
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      02-17-2020, 09:49 AM   #128
Vossy
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Drives: G20 330E M Sport
Join Date: Sep 2019
Location: People’s Republic of Wiltshire

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Quote:
Originally Posted by Tam the Bam View Post
See the post #86 which I put up after having the same thoughts.

https://g20.bimmerpost.com/forums/sh...7&postcount=86
Tam, to be fair my dealer did the update as soon as I requested it and without delay. This is my sixth BMW and sixteenth year with my dealer so I’d like to think we have a good relationship.
However, if a dealer refused a request or intimated that they were doing me a favour by installing an update on a car under warranty I’d be seriously annoyed and minded to escalate to the dealer principal and then BMW AG if they wouldn’t help