Thread: Software Update
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      02-18-2020, 05:39 AM   #132
Second Lieutenant
United Kingdom

Drives: G20 330E M Sport
Join Date: Sep 2019
Location: People’s Republic of Wiltshire

iTrader: (0)

Originally Posted by mofomat View Post
Have I missed something? Why do you have a problem with this response?
Because initially they didn’t want to do an update for him then under pressure said that they would do it as a “Complimentary gesture” adding they’ll charge BMW for it.
My dealer had no qualms doing my update and no mention of a cost to dealer.
I just think it’s a shabby attitude to a customer whose invested in their brand/dealership and the car is under warranty.
Maybe I have higher expectations but as I said, my dealer was faultless.