Quote:
Originally Posted by Don76
I don't think you should be having to diagnose or resolve any of these issues yourself.
That's the job of the dealer. It's their job to ensure you are 100% satisfied and they shouldn't stop until you are.
Even if they believe there are no faults, they should do a much better job of convincing you so.
It's so sad to see such poor levels of after sales customer service - unfortunately it's becoming all to common I feel.
|
The GM controls what the employees say or do. I’m so close to lawyering up.