Quote:
Originally Posted by JNW1
Quote:
Originally Posted by PeteN
Quote:
Originally Posted by PeteN
Quote:
Originally Posted by JNW1
Interesting, I know we were in the same boat in terms of having our car deliveries delayed by lockdown (is that really almost two years ago now?!!) but mine is showing it's due its first oil service in March rather than June (so two years from manufacture rather than two years from delivery).
I took the 5-year, 50k mile service pack in a Black Friday offer back in 2020; can't remember exactly what I paid but I know it worked out at comfortably less than the cost of two services with a BMW main dealer (and hence it seemed an easy decision given I intend to keep the car for at least 5 years!).
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I did the same. I thought it was 4 years though? |
In fact I've just checked, you are correct.
Oil due March
Brake fluid May 2023
Inspection March 2023
Vehicle check March 2024
A bit odd.
Also should really be from first registration I would have thought.
I've just checked and my Service Inclusive is showing until March 2025. I may email them so it's accurate to June 2025. |
Yes, I think it would make more sense for these things to run from the date of registration. If you buy a new car that's been sitting in stock for a couple months I'd have thought the timing of servicing would go from the date of registration - or at least the PDI - and not from the date the car went into stock; due to circumstances our cars effectively went into stock for two months so to me the service timings should run from the revised date of registration.
Interestingly, the due date for the Vehicle Inspection on mine is May 2023 (so three years from the month of registration) while the other dates based on time all relate to March (the month of manufacture). So there isn't even consistency with how the dates have been derived - think I'll have a word with my local dealer about it the next time I'm in the vicinity! |
After getting nowhere in email, I don't think the person responding was the sharpest, I spoke to BMW UK.
They agree that the service inclusive should run from date of first registration(I checked the terms and it states the same)
They said they will raise it with the correct department to be amended.
I queried that my first service is shown by the end of March or several thousand more miles and this seems to be linked to the incorrect dates, again, maybe when the ECU was fired up. My car was registered 8/6/20. It's always shown this March date from when I got the car. They stated it's condition based so that should be correct.
Im pretty sure that it is incorrect, I've only done 9k miles and surely it would be mileage condition based on telematics as opposed the date specific?
They said it can take two weeks to be rectified. I'll hold off on booking the service until then. Otherwise I'll just go with what is says.
She did state that the warranty is shown running until 7/6/23 but not sure if she just made this part up.