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Gonna bump this thread. We took delivery on 8/10/19 and have had this problem a least 6 times. I had the software update from 4/2019 to 11/2019 and its still doing it, though carplay works better. Taking it in next week. I talked to my SA about KAFAS system but they will have to test it. I've also seen it could be the RAM (reciever audio module? Radio
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