Quote:
Originally Posted by Rapidray
Tried twice to purchase the service pack.
My account now has two payments pending to BMW.
Been advised by connected drive support that the payments will be reversed at some point in the future.
Seems that the BMW website can't handle the demand during cyber week!!!!!
Support have asks me try again later.
Maybe 03.00am in the morning will be a suitable time.
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I bought the service pack yesterday afternoon but also had problems with the website! I had to have several goes for it to accept details and move to the next page and, when I got to the final order confirmation page, it looped back round and invited me to confirm again. I wasn't sure if the initial transaction had gone through so phoned the support helpline who eventually confirmed it had; however, it was very tempting to click the confirm order box again while I was on hold listening to music - good job I didn't as if I had I'd no doubt also have two pending transactions on my credit card instead of one!