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      11-20-2019, 08:43 AM   #129
2020g20
Second Lieutenant
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Drives: 2020 330i
Join Date: Jul 2019
Location: USA

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Received further confirmation from a local dealer that BMW knows there is a problem, but has provided no fix: "I’m sorry to hear that your experiencing some lighting issues in your instrument panel. I spoke with one of our shop Forman’s and unfortunately BMW North America hasn’t instructed a solution. They have however stated right now there’s not a specific coding remedy for your problem, but has said after market tint is most likely the cause. Any solution has to be verified by BMW first, we’re unable to rely on customer suggestions. Our best recommendation is that you bring the car in so they can take a closer look at the issue."

In other words, "We know what's causing it, but we definitely aren't going to fix it. But how about you take some time off of work and waste half a day bringing your car in anyway so we can tell you that in person?"


Last edited by 2020g20; 11-20-2019 at 09:01 AM..
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