Quote:
Originally Posted by emaraszek
When I spoke to a Genius last week, the delivery date to the dealership was 11/15, but that has now past...
I called the Genius hotline again today and was told that my car is still at the NY/NJ VPC and that there has been no update to the delivery date (still 11/15)
Seems like now we're facing delays at the VPC?
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Order received: 9/8/2020
Scheduled for production: 9/8/2020
Production begins: 9/24/2020
Exterior body assembly begins: ?
In the paint booth: 10/5/2020
Entering assembly line: ?
Assembly in progress: ?
Quality check: ?
Final assembly: ?
Ready for transport: ?
Awaiting carrier assignment: 10/7/2020
Dispatched from factory: 10/8/2020
At the port: 10/9/2020
In transit: 10/27/2020
At the port (again): 11/9/2020
At the dealership: 11/19/2020
Very strange - after talking with a Genius again, who was unable to see any update to the November 15 date, I happened to check the status online yesterday. It had changed from "At the port" to "At the dealership". I called the dealership to check, and they confirmed that though it hadn't arrived yet, it was arriving that day. I think this is the only time in history where the online tracker has been more helpful than the Genius line...
Also, as others have said, BMW needs to add a couple statuses to the tracker. The fact that they send it from "In transit" back to "At the port" is odd. Why not do something like "At the departure port" -> "In transit to destination port" -> "At the destination port" -> "In transit to dealership" to make things much clearer?
Anyway, I'm just glad to be picking up my car on Monday 11/23
