Quote:
Originally Posted by HapkidoNinja
The plot thicken. This morning when I started the car I discovered that the driver side heating was no longer working. It was blowing cold air. The passenger side heating was fine. I took the vehicle in and noted that this was screwed up and left the vehicle there. They will try and get to it before EOD.
The Service Associate pondered whether it might be an issue with the heater core (he claimed they replaced a defective one in a similar vehicle the other day) but I noted that unless they split cores, it was working fine on the passenger side.
Overall the experience is not leaving me with any warm fuzzies about the service department there. We shall see what they turn up.
UPDATE: As I suspected, the tech failed to update and reinitialize the paddles controlling the air flow mix after updating the s/w, hence they were unresponsive. Not exactly what I would call attention to detail....
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Which dealer is this? Bellevue?
I would never take my car there even if they paid me to service my car there.
Do the drive and go to Seattle. Night & Day experience.