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      08-09-2020, 04:06 PM   #27
biglesias31
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Drives: BMW X3
Join Date: Feb 2020
Location: North Jersey

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Quote:
Originally Posted by craeg View Post
Quote:
Originally Posted by biglesias31 View Post
There's a software error in the tcb module causing the disconnection between the app and the car. Bring the car in for service and tell them you're having this issue and they'll program the car to the latest I-level. There's actually an SIB for this issue.

PS - I work for BMW
I have been dealing with this for months. I have a ticket opened with BMW which has gone nowhere. I brought the car in for service with the exact description and they charged me $200 to diagnose and did nothing. What is the SIB number? The dealership will not fix things unless I bring them a printed copy of the SIB.
Wow, that's insane that they're making the customer supply an SIB number for them. Anyway, I'll get back to you tomorrow because I'm currently on vacation and can't access my account for SIBs right now.
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