Quote:
Originally Posted by Tam the Bam
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Tam, to be fair my dealer did the update as soon as I requested it and without delay. This is my sixth BMW and sixteenth year with my dealer so I’d like to think we have a good relationship.
However, if a dealer refused a request or intimated that they were doing me a favour by installing an update on a car under warranty I’d be seriously annoyed and minded to escalate to the dealer principal and then BMW AG if they wouldn’t help