Quote:
Originally Posted by mofomat
Have I missed something? Why do you have a problem with this response?  |
Because initially they didn’t want to do an update for him then under pressure said that they would do it as a “Complimentary gesture” adding they’ll charge BMW for it.
My dealer had no qualms doing my update and no mention of a cost to dealer.
I just think it’s a shabby attitude to a customer whose invested in their brand/dealership and the car is under warranty.
Maybe I have higher expectations but as I said, my dealer was faultless.