Thanks gavinwong for the reply!
Noted on remote start. I was given duff info from the dealer!
I deleted my phone and tried connecting through the carplay app. It would just not at all find/connect my phone.
So I added the phone through the coms section, adding the device to setup for carplay. It connected via bluetooth successfully, and then prompts to connect phone via wi-fi in order to connect apps. At this point is says vehicle wi-fi could not be activated.
I can't seem to seperately switch on/activate wi-fi in the car. Which I think is the route of the issue. However, no idea how to fix. Have tried resetting the media unit by holding power button but to no avail.
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