Loaners at Toronto area dealers
I'm looking at coming back to BMW after being with other brands for several years. I was wondering what kind of experiences people had with loaners from GTA dealers.
My own experience has been that I used to be able to get loaners no problem when I booked an appointment. Then the dealers all started charging for loaners. Fine, I started bringing in my car for service on Saturday mornings. Now dealers are saying no service work at all on Saturdays, only oil changes. Their shuttle services run from 10:00 AM - 3:00 PM (if there's a driver available) and they just drop you off at the nearest bus stop or subway station (which ever is closer).
I've called around to multiple dealers and it seems to be a policy across brands and owners.
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