Quote:
Originally Posted by Peter619
I took delivery of a 2019 330i xDrive in January 2020 and the Connected App didn’t work from day 1. Dealer said there was a national outage. Deleted and reinstalled the app. Held the radio button in for 30 seconds to reset iDrive. Deleted and added my iPhone 11 Pro a few times. Dealer wouldn’t update the iDrive software because the car didn’t say it was ready (?). I deleted the Connected App and forgot about it for 3 weeks. Reinstalled the Connected App last week and miraculously it works perfectly. Not sure if there really was an outage or if the various resets finally worked.
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Make sure the dealer updates the iDrive software to 11/2019 on the vehicle. This is the only thing that has given my Connected App a reliable connection with my vehicle after 9 months of ownership.