G20 BMW 3-Series Forum - View Single Post

HapkidoNinja · 11-21-2019, 02:05 PM

Quick question for folks on this topic...I took my M340ix in yesterday to my dealer for the software recall + camera update. The car has been sitting for 36 hours untouched and is supposed to "maybe get started on" this afternoon.

When I asked why the holdup the answer I was given is that the updates can take up to 8 hours per car due to connection errors and are tricky. That sounds like BS to me (on top of the fact that if you are jammed up enough to be at least 36 hours behind schedule, the right thing to do is call folks and delay the dropoff for a day).

So, turning to the collective wisdom of the crowd, is this real or is this BS?

11-21-2019, 02:05 PM	#1
HapkidoNinja Private First Class 42 Rep 131 Posts Drives: 2020 M340i xDrive Join Date: Jan 2014 Location: Redmond, WA iTrader: (0)	Slow dealer service for software updates Quick question for folks on this topic...I took my M340ix in yesterday to my dealer for the software recall + camera update. The car has been sitting for 36 hours untouched and is supposed to "maybe get started on" this afternoon. When I asked why the holdup the answer I was given is that the updates can take up to 8 hours per car due to connection errors and are tricky. That sounds like BS to me (on top of the fact that if you are jammed up enough to be at least 36 hours behind schedule, the right thing to do is call folks and delay the dropoff for a day). So, turning to the collective wisdom of the crowd, is this real or is this BS?
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