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      03-14-2019, 08:08 AM   #76
PassportBMW
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Drives: BMW
Join Date: Mar 2018
Location: Washington D.C.

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Quote:
Originally Posted by suprajjang View Post
Interesting to see Passport on the list. When shopping for my M3, after some back and forth emailing, their CA emailed me saying he had management approval to do the deal. When time came to make the deal happen, he back tracks and said he had a misunderstanding with his manager and how his manager was telling him that the deal was impossible and no dealer would make that specific deal. Total waste of my time but went elsewhere and got a better deal and much better experience so worked out in the end
Hate to admit it, but sometimes mistakes happen. We're sorry that you had such a poor experience, but stoked that you we're able to get into an M3 and enjoyed the experience. We're all looking to provide a great customer experience and we're disappointed that we dropped the ball with you.

Please forgive us!!
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