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I've had this issue for awhile now. I unchecked "play phone ringtone" one day and soon after that I got a call and heard the ringtone. I haven't tested recently though.
I do wear a smartwatch which normally attracts my attention enough to answer the call. I have missed calls in the car in the past without the watch connected.
I will test in the AM. This does seem to be a wide spread issue though.
I have a Galaxy Note 9.
BMW does not have a service bulletin for this to claim warranty updates to a newer ID7 version.
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