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Had the software updated and sure enough, the steering wheel now turns on. BUT, there's a patch that was just released last week and now the passenger side does NOT turn on. It's not part of the software update but again, a patch. At least that is what the dealership advised.
He/they spoke with bmw directly and were advised that due to customer feedback, they are looking into adding the feature to turn on all three but as for now, it should not be active.
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