Quote:
Originally Posted by Andybird
Soooo...I have sort of sorted it...up to,a point......I have two completely different passwords,for,Connected!!!!.....the password loaded onto my iPhone that is used to open the app via fingerprint is different to the one I would use to go in via the website (which works in the car). No idea how or why but at least I know now.
HOWEVER........the settings i have assigned to my key car don't seem to,work...if I use my wife's key to open the car, adjust the seat to,a,silly position and then lock it with my wife's key, then open using my key the seat doesn't move to 'my' position.
I have a call booked for,tomorrow,with the Genius at the dealer that I bought the car from (four hour round trip,away) ...not sure I can fix this over the phone so hopefully I can do a face to face with a local dealer's Genius.
Don't even get me started on Careye 2.0. I can connect on the iPhone while sitting in the car (useful. NOT) but not remotely.
I didn't have any set up issues on my F34...either I'm stupid or it's all a bit user unfriendly.
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Before you make that long drive to the dealer did you try all of this? Maybe you are setting up your driver profile but not linking it to the specific digital key? Sorry this is long but it is copy/pasted from the manual. Hope you figure it out!
Creating a driver profile
A driver profile is created on the Welcome screen or via iDrive:
"CAR"
"Driver profiles"
Move the Controller to the right.
"Create driver profile"
A ConnectedDrive account must be assigned to a driver profile. An existing account can be used or a new account must be created.
Selecting recognition
The settings for the recognition are entered on the Welcome screen or via iDrive:
"CAR"
"Driver profiles"
Move the Controller to the right.
"Driver recognition"
Select the desired setting:
"with vehicle key"
A remote control is assigned to the driver profile. As soon as the vehicle detects the remote control, the corresponding driver profile will be activated.
If the remote control is not carried with you or the remote control is not recognized, the driver profile can only be selected on the Welcome screen when the PIN protection has been set up.
"with Digital key"
A digital key is assigned to the driver profile. As soon as the vehicle recognizes the digital key, the corresponding driver profile will be activated.
If the smartphone with the digital key is not carried with you or the digital key is not recognized, the driver profile can only be selected on the Welcome screen when the PIN protection has been set up.
"Activate linkage"
Setting up PIN protection
A driver profile without recognition and without PIN protection can be activated and changed by any driver.
A driver profile with recognition cannot be activated without remote control and without digital key if the PIN protection was not set up.
If PIN protection was not set up or the PIN is not known, the driver's profile cannot be activated.
If PIN protection was not set up or the PIN is not known, the driver's profile can be activated with the access data of the corresponding ConnectedDrive account.
Via iDrive:
"CAR"
"Driver profiles"
"Driver recognition"
"using PIN"
Changing/canceling the recognition function
If the vehicle and remote control will be handed over for maintenance, for instance, the recognition function should be canceled with the remote control. The handed over remote control can then no longer be used to access the personal driver profile. If the driver profile was protected with a PIN, undesired access will no longer be possible.
If another remote control or another digital key is assigned to a driver profile, the current assignment must be canceled first.
Via iDrive:
"CAR"
"Driver profiles"
"Driver recognition"
"with vehicle key"
or
"with Digital key"
"Activate linkage"
Selecting a driver profile
Depending on the recognition setting, the driver profile will be selected automatically.
If the guest profile is active, the driver profile will be selected on the Welcome screen or via iDrive:
"CAR"
"Driver profiles"
Select driver profile.
"Log in"
All settings stored in the selected driver profile are automatically applied.
Switching synchronization with the ConnectedDrive account on/off
The settings stored in the driver's profile are synchronized with the personal ConnectedDrive account. This means that it is possible to use the personal settings in other BMW vehicles with ConnectedDrive access as well.
The synchronization with the ConnectedDrive account is enabled in the setup assistant or via iDrive:
"CAR"
"Driver profiles"
"Settings"
"Synchronize driver profile"
"Synchronize driver profile"
Selecting a profile picture
Via iDrive:
"CAR"
"Driver profiles"
"Avatar"
Select the desired profile picture.
Deleting the driver profile
Via iDrive:
"CAR"
"Driver profiles"
"Settings"
"Remove driver profile"
Select the desired driver profile.
"Delete now"
If the driver profile was synchronized with a ConnectedDrive account, the stored data in the ConnectedDrive account will be retained.
System limits
A clear detection of the desired remote control may not be possible in the following cases, for instance:
The driver unlocks the vehicle via Comfort Access and has multiple remote controls with him or her.
The driver changes, but the vehicle is not locked and unlocked.
When multiple remote controls are located outside on the driver's side of the vehicle.
If the remote control was not detected clearly, unlock the vehicle by pressing button for the desired remote control.
A driver profile can only be created and synchronized with the ConnectedDrive account when cellular network reception is available.
The use of personal settings that are stored in the ConnectedDrive account in other vehicles is subject to technical limitations. For example, settings may be stored for a system that is not available, or available in a non-compatible version, in other vehicles.