Quote:
Originally Posted by PassportBMW
I don't really appreciate being called a liar, but if one of our staff did refuse to remove the sticker I would first apologize as that is not how we do business. Our job is to ensure that you leave excited about your new BMW and happy with its condition. Secondly, if you would like to message me directly, I would be more than happy to discuss is with you further.
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Well, I'll apologize as well, as it was not your fault. This was several years ago now and maybe things have changed. But I'll also be honest and say that I would seriously consider whether or not I would purchase there again, since, like I said, it was refusal to remove a sticker after asking several times (first time the salesguy acted like I was joking; second time they said no, it's company policy; third time I asked the sales manager and he said the owner requires it to stay on there until the car leaves the dealership). I really think dealerships live and die on reputations, and for as many BMWs as I have purchased, I don't think I should be treated like that. I asked nicely each time, and never got upset. So fine.. for the drive home, you guys got free advertising.. but I doubt I'm going back there.
