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When I first set it up a while back I was having the same issue, what I found was it took a minute or so for it to fire up and run when you start the car up, sync with app etc. So I was sat in the car trying it out and it never worked so gave up. Then, whilst out driving it came to my mind and asked Alexa something and it worked a treat, can turn lights on at home, heating etc as well as car specific things when out of the car.
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M240i - Thundernight Metallic - Cognac Interior - M Technology Pack - Technology Plus Pack - Comfort Pack - HK - Driving Assistant - M Adaptive Suspension - 19" 893 M Double-spoke Bicolour Alloy Wheels - Aluminium Rhombicle Interior Trim
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