[Ezracer]

Originally Posted by Ryan_gamage

Will do. Hope everyone on this thread updates once its resolved as well. Hopefully nothing mechanical they need to replace

Called connected drive support today, they went through the same troubleshooting steps mentioned the forum regarding rebooting the idrive system.

Issue was not resolved, they open a ticket and mentioned 3-5 day followup.

[LzBimmer]

Same issue here. Picked up the car a few days ago, and still no luck to get the My Trips and Remote Camera working.

[Ryan_gamage]

Originally Posted by LzBimmer

Same issue here. Picked up the car a few days ago, and still no luck to get the My Trips and Remote Camera working.

Looks like all the new builds are suffering from this. Or most. Did you call the support and open a ticket ?

[LzBimmer]

Originally Posted by Ryan_gamage

Looks like all the new builds are suffering from this. Or most. Did you call the support and open a ticket ?

Not yet. I am trying to solve it with the Genius at the dealer. So far his suggestion is to reboot iDrive and perform apps update. However, it does not fix the problem.

[TankerFlight]

I created a ticket with Genius yesterday and the rep on the phone did indeed confirm it’s a known issue.