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      10-06-2008, 01:14 PM   #1
Amir87
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Real Customer Support Convos





Customer: 'I've been calling 700-1000 for two days and can't get through; can you help?'
Operator: 'Where did you get that number, sir?'
Customer: 'It's on the door of your business.'
Operator: 'Sir, those are the hours that we are open.'

Samsung Electronics
Caller:'Can you give me the telephone number for Jack?'
Operator: 'I'm sorry, sir, I don't understand who you are talking about.'
Caller: 'On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?'
Operator: 'I think it means the telephone plug on the wall.'

RAC Motoring Services
Caller: 'Does your European Breakdown Policy cover me when I am traveling in Australia ?'
Operator: 'Does the product name give you a clue?'

Caller (enquiring about legal requirements while traveling in Europe )
'If I register my car in France , and then take it to England , do I have to change the steering wheel to the other side of the car?'

Directory Enquiries
Caller: 'I'd like the number of the Argo Fish Bar, please'
Operator: 'I'm sorry, there's no listing. Are you sure that the spelling is correct?'
Caller: 'Well, it used to be called the Bargo Fish Bar but the 'B' fell off.'

Then there was the caller who asked for a knitwear company in Woven.
Operator: 'Woven? Are you sure?'
Caller: 'Yes. That's what it says on the label -- Woven in Scotland . '

On another occasion, a man making heavy breathing sounds from a phone box told a worried operator: 'I haven't got a pen, so I'm steaming up the window to write the number on.'

Tech Support: 'I need you to right-click on the Open Desktop.'
Customer: 'OK.'
Tech Support: 'Did you get a pop-up menu?'
Customer: 'No.'
Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?'
Customer: 'No.'
Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'
Customer: 'Sure. You told me to write 'click' and I wrote 'click'.'

Tech Support: 'OK. At the bottom left hand side of your screen, can you see the 'OK' button displayed?'
Customer: 'Wow! How can you see my screen from there?'
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      10-06-2008, 02:16 PM   #2
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      10-06-2008, 02:56 PM   #3
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Old, but a good Abbott and Costello remake:

Quote:
Costello calls and wants to buy a computer from Abbott…

ABBOTT: Super Duper Computer Store. Can I help you?

COSTELLO: Thanks. I'm setting up an office in my den, and I'm thinking about buying a computer.

ABBOTT: Mac?

COSTELLO: No, the name's Lou.

ABBOTT: Your computer?

COSTELLO: I don't own a computer. I want to buy one.

ABBOTT: Mac?

COSTELLO: I told you, my name's Lou.

ABBOTT: What about Windows?

COSTELLO: Why? Will it get stuffy in here?

ABBOTT: Do you want a computer with windows?

COSTELLO: I don't know. What will I see when I look in the windows?

ABBOTT: Wallpaper.

COSTELLO: Never mind the windows. I need a computer and software.

ABBOTT: Software for windows?

COSTELLO: No. On the computer! I need something I can use to write proposals, track expenses and run my business. What have you got?

ABBOTT: Office.

COSTELLO: Yeah, for my office. Can you recommend anything?

ABBOTT: I just did.

COSTELLO: You just did what?

ABBOTT: Recommend something.

COSTELLO: You recommended something?

ABBOTT: Yes.

COSTELLO: For my office?

ABBOTT: Yes.

COSTELLO: OK, what did you recommend for my office?

ABBOTT: Office.

COSTELLO: Yes, for my office!

ABBOTT: I recommend office with windows.

COSTELLO: I already have an office and it has windows! OK, lets just say, I'm sitting at my computer and I want to type a proposal. What do I need?

ABBOTT: Word.

COSTELLO: What word?

ABBOTT: Word in Office.

COSTELLO: The only word in office is office.

ABBOTT: The Word in Office for Windows.

COSTELLO: Which word in office for windows?

ABBOTT: The Word you get when you click the blue "W."

COSTELLO: I'm going to click your blue "w" if you don't start with some straight answers. OK, forget that. Can I watch movies on the Internet?

ABBOTT: Yes, you want Real One.

COSTELLO: Maybe a real one, maybe a cartoon. What I watch is none of your business. Just tell me what I need!

ABBOTT: Real One.

COSTELLO: If its a long movie I also want to see reel 2,3&4. Can I watch them?

ABBOTT: Of course.

COSTELLO: Great, with what?

ABBOTT: Real One.

COSTELLO: OK, I'm at my computer and I want to watch a movie. What do I do?

ABBOTT: You click the blue "1."

COSTELLO: I click the blue one what?

ABBOTT: The blue "1."

COSTELLO: Is that different from the blue w?

ABBOTT: The blue 1 is Real One and the blue W is Word.

COSTELLO: What word?

ABBOTT: The Word in Office for Windows.

COSTELLO: But there's three words in "office for windows"!

ABBOTT: No, just one. but its the most popular Word in the world.

COSTELLO: It is?

ABBOTT: Yes, but to be fair, there aren't many other Words left. It Pretty much wiped out all the other Words out there.

COSTELLO: And that word is real one?

ABBOTT: Real One has nothing to do with Word. Real One isn't even Part of Office.

COSTELLO: Stop! Don't start that again. What about financial bookkeeping you have anything I can track my money with?

ABBOTT: Money.

COSTELLO: That's right. What do you have?

ABBOTT: Money.

COSTELLO: I need money to track my money?

ABBOTT: It comes bundled with your computer.

COSTELLO: What's bundled to my computer?

ABBOTT: Money.

COSTELLO: Money comes with my computer?

ABBOTT: Yes. No extra charge.

COSTELLO: I get a bundle of money with my computer? How much?

ABBOTT: One copy.

COSTELLO: Isn't it illegal to copy money?

ABBOTT: Microsoft gave us a license to copy money.

COSTELLO: They can give you a license to copy money?

ABBOTT: Why not? THEY OWN IT!

(LATER)

COSTELLO: How do I turn my computer off??

ABBOTT: Click on "START"..........
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      10-06-2008, 03:14 PM   #4
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wow.....
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      10-06-2008, 06:23 PM   #5
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Reminds me of some fish.......

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