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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) General G20 Sedan / G22 Coupe / G26 Gran Coupe Discussions Comfort Access locking issue

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      05-22-2019, 12:51 PM   #1
Chris177
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Comfort Access locking issue

Anyone have this happen yet? 400 miles on it. Doors will lock when you grab the handle but if you want to lock the car with the handle it will try to unlock again...so I cant lock the door with the handle on any door. Ideas?
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      05-22-2019, 01:38 PM   #2
bimmer456
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Have an SA take a look at it.
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      05-22-2019, 01:50 PM   #3
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Sorry for my rookieness...what's an sa?
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      05-22-2019, 02:02 PM   #4
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Quote:
Originally Posted by Chris177 View Post
Anyone have this happen yet? 400 miles on it. Doors will lock when you grab the handle but if you want to lock the car with the handle it will try to unlock again...so I cant lock the door with the handle on any door. Ideas?
To lock you touch top of handle towards rear... has lines across it.. to open grab handle. Unless I'm misunderstanding you're post.
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      05-22-2019, 02:10 PM   #5
Chris177
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yes i touch the 3 lines on the handle with my finger and it should lock..it tries to unlock even though its already unlocked... its doing the opposite of what its supposed to do.
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      05-23-2019, 01:29 AM   #6
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Quote:
Originally Posted by Chris177 View Post
yes i touch the 3 lines on the handle with my finger and it should lock..it tries to unlock even though its already unlocked... its doing the opposite of what its supposed to do.
I'm not sure if I'm understanding the problem correctly but I saw on another thread that someone had a similar issue with the new comfort access because in the settings, there's an option that's turned on that detects when the car keys are close to the car and it unlocks automatically.

That might explain why it's unlocking when you're trying to lock. I think the "fix" was to turn off the option to auto unlock.
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      05-23-2019, 08:04 AM   #7
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I think your hand might be in the way when locking the car. I would say YT locking your BMW ... that should give you an idea whether you have a problem or not
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