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      03-17-2020, 03:05 PM   #573
SlevinG20
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I've been lurking in this topic for a while but today I went into the dealer for an update and will share my findings.

I was on iDrive 7 03.2019.something and now I have 03.2020.30.

I got the car back with remembered options both in software (user, settings, nav history) as in hardware. (Mirrors didn't reset like in a factory reset. Don't have powered seats as I am the sole driver of the car and would have been a waste.)

When I got the car back, I had no apps in the Connected Drive screen. (Bolding it since some users reported the same problem.) Removing my user and logging in again didn't fix it. A full factory reset did however.

Things I notice right of the bat
  • The car in my 3D camera view is now the correct sunset orange color instead of grey.
  • The navigation view between the "dials" has faint blue areas for lakes, rivers, etc... and faint green for forrests. I'm not sure that this was like that before, to me I remember it to be only the roads and black/white only. The whole nav view in front also feels a bit wider than before.
  • There are subtle new animations in the digital instrument cluster. Like when a speed limit changes the previous speed gets "knocked away" by the new one.
  • The icon of a missing album art is different with larger blocks, this is also reflected in the background of the digital cluster.
  • There is now a distinction between green for "no traffic" and grey for "unknown" in the progress bar of your trip. Previously both were just white with the orange and red bars.
  • Spotify has been added as a Connected Music option and integrates nicely, better than Deezer did. No phone connection needed.
  • Drive Recorder can be purchased as an option now, tried it, works quite nicely. Records all 4 camera's up to 20 seconds before and after an accident or manual save by long pressing the panorama cam button. Can be exported via USB.
  • Probably more small stuff which I don't recall right now.
Bugs I had and how they are now
  • The middle part of digital cluster sometimes refused to show information including milage. Really annoying when I gas up, because I have to enter it and I spent a couple of minutes rebooting my car at the pump. Sometimes was fixed after a hard reboot, other times I had to factory reset. Still TBD if this is fixed.
  • Favorites on the hardware buttons were sometimes forgotten. I entered the car in the dealer without favorites and got the car back with the ones that I entered before they were "forgotten". So seems fixed?
  • The same as above goes for the POI settings.
  • The car remembered removed music from a usb stick and gave an error when trying to play the missing song. Even after a full format of the usb-stick, the car said that the previous content was on it. This seems fixed.
  • OTA not working, TBD if this is fixed when the new patch hits.
  • After using Deezer Connected Music for a few days/weeks, it became unresponsive until a factory reset. I stopped using Deezer because of this. TBD if Spotify does the same.
  • Remote view with the app didn't work at all. This seems "fast" (about 20 seconds) and reliable now. Other remote app functions seem faster as well.

Last edited by SlevinG20; 03-17-2020 at 03:40 PM..
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      03-17-2020, 05:32 PM   #574
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^^those all seem like things that were addressed in 11/2019. I'm wondering what's different between 11/2019 and 03/2020?
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      03-17-2020, 05:49 PM   #575
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Quote:
Originally Posted by Burrcold View Post
^^those all seem like things that were addressed in 11/2019. I'm wondering what's different between 11/2019 and 03/2020?
I was on 7.2020.54? prior to today, so I can't provide any feedback on that, but I'll echo that so far 3.2020.30 is pretty excellent. Only time will tell
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      03-17-2020, 07:27 PM   #576
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We took delivery of a new m340i yesterday. The software version is 11.2019.39
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      03-17-2020, 07:28 PM   #577
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Picking up my car from the dealer shortly after new update. Will advise on any fixes or bugs.

EDIT: the dealer refused to do a software update. Apparently a glitchy iDrive system, completely dysfunctional ConnectedDrive services, and inconsistent phone connection aren't adequate reasons for BMW to do an update.

On top of that, CarPlay doesn't work whatsoever now. That's a new issue. Great.
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      03-17-2020, 10:21 PM   #578
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Quote:
Originally Posted by DG20 View Post
Picking up my car from the dealer shortly after new update. Will advise on any fixes or bugs.

EDIT: the dealer refused to do a software update. Apparently a glitchy iDrive system, completely dysfunctional ConnectedDrive services, and inconsistent phone connection aren't adequate reasons for BMW to do an update.

On top of that, CarPlay doesn't work whatsoever now. That's a new issue. Great.
I used the recommended "intermittent issues" trick. Didn't take much convincing- mainly saying my pre-set seat heating only works intermittently, buttons don't always register, ConnectdDrive, and a few other things. They softly pushed back, then agreed pretty quickly.

They also told me there were like 4 major fixes in this latest release and those fixes addressed my concerns
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      03-17-2020, 10:44 PM   #579
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Considering most BMW dealers are going to get hit hard over the next several months for business, the last thing they should do is be shitheads to their loyal customers.
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      03-18-2020, 03:40 AM   #580
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I'm now on 03/2020 and lost all apps like news,weather, and all others. Anyone have luck getting them back?? I've tried updating apps and also resetting the idrive by holding the volume button but it didn't work.
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      03-18-2020, 04:08 AM   #581
SlevinG20
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Quote:
Originally Posted by Mb73288 View Post
I'm now on 03/2020 and lost all apps like news,weather, and all others. Anyone have luck getting them back?? I've tried updating apps and also resetting the idrive by holding the volume button but it didn't work.
I had the same problem yesterday. Got them back by doing a factory reset in the car settings. Took me about 10mins after, to go through all the settings menus to put everything back as it was.
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      03-18-2020, 10:09 AM   #582
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Quote:
Originally Posted by SlevinG20 View Post
I had the same problem yesterday. Got them back by doing a factory reset in the car settings. Took me about 10mins after, to go through all the settings menus to put everything back as it was.
I am considering this, even though I kept all my apps after the update - I also kept seat memory, etc - The only weirdness I have is that my Remote 3D view I see the default grey car. I thought maybe doing a factory reset would fix that, but I don't want to "rock the boat" for such a minor thing now that Connected Drive seems to be working perfectly.

Is Connected Drive still working and updating regularly for you after the factory update?
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      03-18-2020, 12:05 PM   #583
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The factory reset worked!!! Thanks so much

My car has been to BMW twice and was due to go back next week. I had the new software installed, but they had no idea why everything had disappeared. I’d tried everything. I Thoth the Idrive reset was the same as the factory reset (and so did the BMW techs by the look of it)
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      03-18-2020, 01:50 PM   #584
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When u factory reset do you loose your services and everything including your profile ? Or does it come back after the reset?
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      03-18-2020, 02:02 PM   #585
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Quote:
Originally Posted by Mb73288 View Post
When u factory reset do you loose your services and everything including your profile ? Or does it come back after the reset?
I may be wrong, but I believe as long as you had connected drive set up at one point, your settings should be synchronized to the BMW cloud. I have not personally tried this yet, so don't quote me on this - but a lot of the settings should return after you log back in to connected drive on the car?
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      03-18-2020, 03:09 PM   #586
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I had to reset my bass/treble and equaliser settings, Plus a few other things, but most came back when I logged back into my connect account
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      03-18-2020, 03:28 PM   #587
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Quote:
Originally Posted by youthsonic View Post
I may be wrong, but I believe as long as you had connected drive set up at one point, your settings should be synchronized to the BMW cloud. I have not personally tried this yet, so don't quote me on this - but a lot of the settings should return after you log back in to connected drive on the car?
Hmm, maybe that’s why all my I-drive settings were unaffected during my software upgrade last week.
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      03-21-2020, 11:15 AM   #588
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After the debacle of my software upgrade, I finally got Spotify after a factory reset. I though all was well, but every time I switch the car on, I get a screen that just says ‘loading’.
I have to do an idrive reset every time I start a journey in order to get Spotify to work. Any ideas??
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      03-29-2020, 02:05 AM   #589
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I'm a Canadian G20 M340i owner, just picked my car from dealer, got the 03.2020.30 update and also sunroof rattle( not fixed yet), Battery malfunction( get a new battery), Check engine light( software big), connected drive app not working( software update solve the problem)

Now exciting things first!

1. You can now use Spotify under Media sources( please cheaply the picture) but I use CarPlay everyday, so I'm not so excited 😆

2. Automatic heated steering wheel( plz check picture)

3. Connected drive app finally worked!

Bad things!!!!

I set my car sport individual as steering-sport, engine-sport plus, transmission-sport and I can get very loud 4-6 burbles before, after this update open 2 burbles like before in sport mode. But if you put your car in sport plus you can still get loud burbles like before.
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      03-29-2020, 03:41 AM   #590
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I'm still running the original software, 03/2019... was a having a few niggles so rebooted the idrive! I know it didn't really work anyway, but now I don't even have the 'Remote software Update' option at the bottom of General settings?
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      03-29-2020, 08:44 AM   #591
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Has anyone who upgraded to 3.2020.30 then re-coded things like Sport+? If so, is Connected Drive still working perfectly?
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      03-29-2020, 09:29 AM   #592
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Is there any way to "force" an OTA update? I know there is a newer version, but OTA does not work.
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      03-29-2020, 02:42 PM   #593
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Hello all, I have been reading this topic for a number of months as i too have had numerous issues with OTA updates (none happened!) and had to visit the dealer to upgrade the software. My software was upgraded approx 10 days ago to 3.2020.30, was previously on 07.2019.55 after issues with screens dimming (still occurring, although not as often), comfort access works as and when and no drive recorder software. Anyhow, went out with an the engineer, as I also have the rear “rattle” that has been mentioned in other links. The engineer advised that as my car has the sunroof it is a known fact that OTA does not work, and as such will not update; BMW are trying to work on a fix! Not sure if others have heard similar issues?
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      03-31-2020, 02:20 PM   #594
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Hi,

Took my 2020 M340 (with software version 07/2019.70) in last Friday because it had several problems with the iDrive -- like reading back text messages sometimes in Spanish, sometime mystically changing to guest profile, and comfort access sometimes not locking the car when I walked away. Well,, as you'd expect, they said no faults and they couldn't find anything; when I suggested that this all sounded like software, I got the "BMW doesn't like us to update software for no reason" tap dance.

Any ideas on a "good reason" to get dealer to update software?
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