12-08-2020, 02:38 PM | #24 |
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Who else retails this brand of intake besides x-ph. that company is incapable of fulfilling an order.
Last edited by 12v_dub; 12-08-2020 at 02:48 PM.. |
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12-08-2020, 02:49 PM | #25 |
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12-08-2020, 03:06 PM | #26 | |
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I had an MST intake on backorder that my wife purchased for me for 4 weeks from now as a present. The item was paid in full at the time of ordering. Today, I PM'd Mike since it was impossible getting someone to call me back due to their ridiculous call back system they have instead of someone answering when you're trying tp reach them. I was told that since she didn't confirm some type of a mysterious email regarding a backorder on that item, that the order was never fulfilled and would take additional 5-6 weeks from today's date. I find this type of customer service ridiculous. If you gonna have certain actions on such back ordered items, you need to specify such thing on an actual order without expecting your customer replying to another email that may go into junk or spam folder. No such email was ever found in her mailbox. If I ran a business the way they do, we would be long gone in our industry. I am sure I am not only person with a sour experience. Quick search on google, and just looking at their BBB score and people's complains draws a clear picture of their business antics |
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12-08-2020, 05:00 PM | #27 | |
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You placed an order for an MST intake. at the time, we did not have a any info posted on the 4-5 weeks back order (this has been fixed since then and now the wait is on the website) Before we are allowed to process the order, we need to inform the customer of the wait and get their approval, per the credit card terms and conditions. If we do not notify you of the wait , you can cancel the order at anytime for a full refund. The item could be on its way to you 4 weeks from now and you could cancel the order and we would risk losing the money and the item. We sent you an email when you placed the order and asked you to confirm that you are okay with the wait. You never responded to the email, that's why the order was never fulfilled. As for your review comment, of course you are not the only person that has had a sour experience with us, we process over 100 orders per day and no business is perfect. 879 reviews on google, hundreds of review on this forum and 5000 reviews on the website. For every bad review, you will find hundreds of good ones. Im also very easy to reach, all you have to do is send a dm and you are guaranteed to get a response within 24 hours even on weekends. by 6:38 am, i had responded to your first message. i was responding to your messages within minutes your messages my responses I completely understand your frustration after all this wait and i apologize for the inconvenience. Good luck with your build and please let me know if there is anything i can help you with
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12-09-2020, 09:36 AM | #28 |
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I placed an order around Nov 24th, the next day received the above email informing about the 4-5 week potential wait... I replied and accepted, and my credit card was run.
Dec 2nd I received an email with a tracking number and I received my MST intake a couple days later. I had a great experience and want to thank Mike for everything he did. |
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12-13-2020, 01:26 PM | #29 |
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hey, maybe can you shift that facebook group? i want to join too
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01-04-2021, 07:33 AM | #30 | |||
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01-04-2021, 07:37 AM | #31 | ||||
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01-04-2021, 08:44 AM | #32 | |||||
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01-04-2021, 09:10 AM | #33 | ||||||
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01-04-2021, 12:55 PM | #34 | |||||||
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02-11-2021, 09:10 PM | #35 |
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So I installed the MST on my 2021 and I'm not impressed. I don't know if the MY2021 has any differences, as far as intake piping. But there is literally no difference in sound between stock and MST.
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02-12-2021, 12:54 PM | #36 | |
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Would consider the new Dinan once more people post clips.... |
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05-31-2021, 06:02 PM | #37 |
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Would you say after couple months of having the MST air intake installed their is still no difference in the sound from the stock air intake?
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08-21-2021, 05:20 PM | #38 |
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Take the lid off. It is much louder without the lid....
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01-31-2023, 10:02 AM | #40 |
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Interested in knowing the answer to this as well.
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02-01-2023, 09:54 AM | #41 |
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yer Mike, I'm sure someone here has fitted an MST Intake and some BMS/Dinan/Other Brand Strut Tower Braces.
In the pictures online, the MST Intake looks to sit low enough for the braces to fit. I have an MST Intake inbound already, so I'd love to know. |
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06-15-2023, 09:12 PM | #43 |
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Sorry, I forgot to mention in my DM, there is a guy in the US who fitted the BMS Strut Bars on his G20 M340i with MST Intake.
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11-06-2023, 04:32 PM | #44 |
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