Bimmerpost
3
/
4 Series
BMW Garage BMW Meets Register Today's Posts
Technical Topics iDrive, Nav, Phone, Audio, Video, Cameras, Electronics Issue with Wi-fi car play connection

Post Reply
 
Thread Tools Search this Thread
      01-19-2024, 09:40 AM   #1
ronnie-space
New Member
2
Rep
13
Posts

Drives: BMW 330i G20 2019
Join Date: Jan 2023
Location: UK

iTrader: (0)

Issue with Wi-fi car play connection

Hi All,

Newbie here.

Just picked up a BMW approved G20 330i. I am having problems connecting iPhone 15 pro for car play.

I can connect the phone to bluetooth and functions fine. However, believe I need also to connect by wi-fi.

There is an options under comms to turn on Wi-fi but I cannot get it to turn on.

The car has software version from 2021 and I would like to update, but can't through the My BMW app as it is not connected to wi-fi, only bluetooth.

Any idea? Dealer not very helpful - and I tried calling BMW connected drive team and they were pretty useless to be honest!

Last question - should I be able to remote start my car by pressing the keyfob BMW button three times? I can't get that to work!

Thanks in advance for any pointers!

Ronnie
Appreciate 0
      02-03-2024, 04:19 AM   #2
ronnie-space
New Member
2
Rep
13
Posts

Drives: BMW 330i G20 2019
Join Date: Jan 2023
Location: UK

iTrader: (0)

b b b bump!
Appreciate 0
      02-03-2024, 04:39 AM   #3
gavinwong
Second Lieutenant
gavinwong's Avatar
United Kingdom
155
Rep
276
Posts

Drives: BMW G20 330e M Sport
Join Date: May 2021
Location: Netherlands

iTrader: (0)

Garage List
2020 G20 330e  [9.00]
Have you tried connecting through the car play app in idrive?
That should start some prompts to connect etc. Just make sure you have Bluetooth on with your phone.
I’m on iPhone 15. 2021 software. When I’ve changed my phone, I always have to connect once through idrive and then it becomes automatic again.

Re remote start, not sure this is a feature enabled in the UK. As I think it is region / country specific.
Appreciate 0
      02-06-2024, 11:21 AM   #4
ronnie-space
New Member
2
Rep
13
Posts

Drives: BMW 330i G20 2019
Join Date: Jan 2023
Location: UK

iTrader: (0)

Thanks gavinwong for the reply!

Noted on remote start. I was given duff info from the dealer!

I deleted my phone and tried connecting through the carplay app. It would just not at all find/connect my phone.

So I added the phone through the coms section, adding the device to setup for carplay. It connected via bluetooth successfully, and then prompts to connect phone via wi-fi in order to connect apps. At this point is says vehicle wi-fi could not be activated.

I can't seem to seperately switch on/activate wi-fi in the car. Which I think is the route of the issue. However, no idea how to fix. Have tried resetting the media unit by holding power button but to no avail.
Appreciate 0
      02-08-2024, 10:31 AM   #5
ronnie-space
New Member
2
Rep
13
Posts

Drives: BMW 330i G20 2019
Join Date: Jan 2023
Location: UK

iTrader: (0)

Car's been in at dealer today, they updated the software of head unit from 2021 to 2023 latest but still no luck connecting to apple car play.

Still not able to activate wi-fi - can anyone tell me if this is something I should be able to activate in the car and if it is needed for car play?

Last edited by ronnie-space; 02-13-2024 at 10:57 AM..
Appreciate 0
      02-08-2024, 01:27 PM   #6
Eljefe25
Private First Class
Eljefe25's Avatar
95
Rep
144
Posts

Drives: 2023 330i xdrive
Join Date: Dec 2022
Location: NorthEast

iTrader: (0)

Make sure you forget the connection on your phone as well and try a new connection setup.

Is WiFi turned on your phone?

Here’s what the manual says. This is for the LCI btw
Attached Images
  
Appreciate 0
      02-13-2024, 10:39 AM   #7
ronnie-space
New Member
2
Rep
13
Posts

Drives: BMW 330i G20 2019
Join Date: Jan 2023
Location: UK

iTrader: (0)

Thanks for reply. Wi-fi is turned on in phone, but I cannot turn it on in the car.

https://youtu.be/noWWurhrNks

I believe I need to have this working for carplay? Or at least to download software updates from mybmw.
Appreciate 0
      02-13-2024, 03:56 PM   #8
gavinwong
Second Lieutenant
gavinwong's Avatar
United Kingdom
155
Rep
276
Posts

Drives: BMW G20 330e M Sport
Join Date: May 2021
Location: Netherlands

iTrader: (0)

Garage List
2020 G20 330e  [9.00]
[QUOTE="ronnie-space;30900056"]Thanks for reply. Wi-fi is turned on in phone, but I cannot turn it on in the car.

https://youtu.be/noWWurhrNks

I believe I need to have this working for carplay? Or at least to download software updates from mybmw.

I checked my settings , and indeed I have WiFi ticked so I think that could be your problem. I don’t know why it isn’t able to activate WiFi for you.
Only other thing to check before heading to the dealer is that in your connected drive store that it shows that you have smartphone integration active. I would have thought so, but maybe there is an error there for some reason.
Otherwise, head back to your dealer. Could be a hardware issue / malfunction.
Appreciate 0
      02-16-2024, 01:01 PM   #9
Carlos_330e
Registered
Carlos_330e's Avatar
United_States
0
Rep
3
Posts

Drives: BMW X5 F15 M-Sport
Join Date: Dec 2018
Location: Texas

iTrader: (0)

I had the same issue yesterday. I deleted my iPhone from the head unit, deleted the Bluetooth connection and nothing. I just turned on the car, left it in park, Held the Audio Power button down for 30 seconds until the screen turned off to reset the head unit then I turned it on again the I re-enrolled my phone again then it worked.
Appreciate 0
      02-22-2024, 09:56 AM   #10
ronnie-space
New Member
2
Rep
13
Posts

Drives: BMW 330i G20 2019
Join Date: Jan 2023
Location: UK

iTrader: (0)

Thanks for the replies. Not sure why I can't activate it.

I tried the reset and re-enroll but still no luck.
Appreciate 0
      02-22-2024, 01:00 PM   #11
metrixBMW
New Member
18
Rep
28
Posts

Drives: 2018 440i, 2001 330ci
Join Date: Feb 2024
Location: Plano, TX

iTrader: (0)

If resetting the head unit didn't work then it's likely a hardware issue.
__________________
2018 BMW 440i
2001 BMW 330ci (My first baby and a classic)
2024 Chevrolet Silverado 1500 Custom
Appreciate 0
      02-26-2024, 11:31 AM   #12
ronnie-space
New Member
2
Rep
13
Posts

Drives: BMW 330i G20 2019
Join Date: Jan 2023
Location: UK

iTrader: (0)

Quote:
Originally Posted by metrixBMW View Post
If resetting the head unit didn't work then it's likely a hardware issue.
Thanks - the dealership has put in a request to BMW uk to find a resolution but after 2 weeks no response so far. Really frustrating on an approved used vehicle.
Appreciate 0
      04-15-2024, 03:44 PM   #13
ronnie-space
New Member
2
Rep
13
Posts

Drives: BMW 330i G20 2019
Join Date: Jan 2023
Location: UK

iTrader: (0)

Finally got this sorted. Head unit replaced under warranty. Thanks for help.
Appreciate 1
ceevee12.00
Post Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 08:52 AM.




g20
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST