[merlin99]

Hi anyone having issues with either YouTube or YouTube music ... The apps seems to crash my idrive system on my g20

Took it to BMW no help what's so ever as you can imagine , showed them a video of the fault and even demonstrate it.

This was after the latest BMW Idrive update

Just wondered if anyone had experienced this issue

[k4sh_90]

Originally Posted by merlin99

Hi anyone having issues with either YouTube or YouTube music ... The apps seems to crash my idrive system on my g20

Took it to BMW no help what's so ever as you can imagine , showed them a video of the fault and even demonstrate it.

This was after the latest BMW Idrive update

Just wondered if anyone had experienced this issue

Crash, as in it reboots itself? What phone are you using?

[merlin99]

Originally Posted by v_ckash623

Crash, as in it reboots itself? What phone are you using?

Yeah , the system goes off and slowly comes back

Samsung s10

[ergarza]

Originally Posted by merlin99

Hi anyone having issues with either YouTube or YouTube music ... The apps seems to crash my idrive system on my g20

Took it to BMW no help what's so ever as you can imagine , showed them a video of the fault and even demonstrate it.

This was after the latest BMW Idrive update

Just wondered if anyone had experienced this issue

I have 2 issues with my car:
#1 - Bass cutting off randomly
#2 - I drive rebooting after switching songs....

Today I got the feedback from the dealership and according to them it's a damaged head unit which is already on its way having an ETA of around 3 months (as according to them it needs to be coded)...

I was expecting a new amp (as I provided the puma reference and all the info) but looks like they believe that its caused by the headunit

[Krabbypatty]

Originally Posted by merlin99

Yeah , the system goes off and slowly comes back

Samsung s10

Originally Posted by merlin99

Yeah , the system goes off and slowly comes back

Samsung s10

If you read my post previously, I've been having the same issue. The screen will go back and then reboot itself to the welcome screen as if I just unlocked the car

[Avreem]

Originally Posted by merlin99

Hi anyone having issues with either YouTube or YouTube music ... The apps seems to crash my idrive system on my g20

Took it to BMW no help what's so ever as you can imagine , showed them a video of the fault and even demonstrate it.

This was after the latest BMW Idrive update

Just wondered if anyone had experienced this issue

Hey!!
I have the same issue on my 2021 m440i, android auto is not available in my country so I connect to Bluetooth from my Samsung s20 ultra and when i use youtube music or spotify, i face this issue.. the screen turns black and reboots again within seconds when i change the track I'm listening to.. i went to my dealer and they said the problem is with my phone and they couldn't do anything about it...

Please let me know if you found a solution..

[TeaOlive1]

Same issue with my 330e. I've taken it to the dealership 3 times now. Just this most recent time, they're telling me this is a known compatibility issue with my phone, Galaxy S20, causing the headunit to glitch when connected, and a software fix is due to roll out in June. If I keep my phone disconnected until the fix rolls out, I shouldn't have the problem anymore. We'll see...

[Avreem]

Originally Posted by TeaOlive1

Same issue with my 330e. I've taken it to the dealership 3 times now. Just this most recent time, they're telling me this is a known compatibility issue with my phone, Galaxy S20, causing the headunit to glitch when connected, and a software fix is due to roll out in June. If I keep my phone disconnected until the fix rolls out, I shouldn't have the problem anymore. We'll see...

Thank you!! I hope it works soon...
Is it going to be an automatic software update? Or the dealership has to do it?
By keeping the phone disconnected.. you mean totally not to connect the phone till june? Or can I use it till then?

[TeaOlive1]

Originally Posted by Avreem

Thank you!! I hope it works soon...
Is it going to be an automatic software update? Or the dealership has to do it?
By keeping the phone disconnected.. you mean totally not to connect the phone till june? Or can I use it till then?

Supposed to be automatic. Yes, completely disconnected and deleted from the car's memory. They recommended to be sure, don't reconnect the phone until July since they didn't know exactly when in June the update would roll out.

[Avreem]

Originally Posted by TeaOlive1

Supposed to be automatic. Yes, completely disconnected and deleted from the car's memory. They recommended to be sure, don't reconnect the phone until July since they didn't know exactly when in June the update would roll out.

It's so confusing that only few people are getting this issue :/ .. one last question.. do you have android auto available?
Android auto is not available in my country so I'm connected via Bluetooth.. however i got an iphone and using is currently only for music and its working perfectly on both Bluetooth and wireless apple carplay.. so I'm assuming the problem with the galaxy phones is not having the android auto option..

[merlin99]

Hey so I have an s10 and yes get the issue with AA YouTube and Spotify

If I delete my Bluetooth phone profile and then reconnect it works for a bit but then slowly gets worse.

As mentioned hopefully this next patch fixes it but who knows. Has any of those experiencing the issues tried connecting an iPhone.? I did this and there was no issues. I contacted Samsung and they said Id need to take the phone into a store but I'm not sure what good that will do

[Avreem]

Originally Posted by merlin99

Hey so I have an s10 and yes get the issue with AA YouTube and Spotify

If I delete my Bluetooth phone profile and then reconnect it works for a bit but then slowly gets worse.

As mentioned hopefully this next patch fixes it but who knows. Has any of those experiencing the issues tried connecting an iPhone.? I did this and there was no issues. I contacted Samsung and they said Id need to take the phone into a store but I'm not sure what good that will do

Hey.. it works fine with Iphone on both Bluetooth and apple car play.. i tried several phones so far its only on galaxy s10 s20 plus and s20 ultra "via Bluetooth and not android auto"

[alex.v93]

Have the same issue. iDrive reboot randomly.

- Phone: Samsung Galaxy S20, latest Android
- Connected with: Bluetooth (No Android Auto)
- Music App: Youtube Music

[blkf44wa]

Originally Posted by alex.v93

Have the same issue. iDrive reboot randomly.

- Phone: Samsung Galaxy S20, latest Android
- Connected with: Bluetooth (No Android Auto)
- Music App: Youtube Music

Try changing the Bluetooth AVRCP version to 1.5. See this forum post for details.

https://g30.bimmerpost.com/forums/sh....php?t=1802359

I have a 2021 M235i GC with the same issue and since changing the Bluetooth setting, iDrive doesn't reboot anymore.

[alex.v93]

Originally Posted by blkf44wa

Try changing the Bluetooth AVRCP version to 1.5. See this forum post for details.

https://g30.bimmerpost.com/forums/sh....php?t=1802359

I have a 2021 M235i GC with the same issue and since changing the Bluetooth setting, iDrive doesn't reboot anymore.

Thx a lot. No issues since changed the setting from 1.6 to 1.5.

[merlin99]

Going to give this a go, for those that don't know you need to enable developer options , to do that tap on the build number 7 times

[BMWM4_SA]

Originally Posted by merlin99

Going to give this a go, for those that don't know you need to enable developer options , to do that tap on the build number 7 times

Had to do this as well on my Samsung Note 20 Ultra

[FeriTR]

Did you guys solve the problem? I have the same exact issue I'm not even using android auto. I'm connecting via Bluetooth and using YouTube music. I checked developer settings in my Samsung s10 plus but my default Bluetooth AVRCP settings is already 1.5. Any other ideas?

[BDD99]

I just updated to iOS 15.4.1. idrive glitched out (reset) twice during the same ride. It’s never done this before.