Bimmerpost
3
/
4 Series
BMW Garage BMW Meets Register Today's Posts
Technical Topics iDrive, Nav, Phone, Audio, Video, Cameras, Electronics iDrive Text & Contacts Issue

Post Reply
 
Thread Tools Search this Thread
      12-11-2021, 06:15 AM   #1
RSnic
Major
RSnic's Avatar
United_States
658
Rep
1,479
Posts

Drives: 2020 M340Xi (G20)
Join Date: Sep 2013
Location: Virginia

iTrader: (0)

Garage List
2020 BMW M340  [0.00]
iDrive Text & Contacts Issue

Hi,

I have used my Samsung S21, with Android 12.0, in my car for some time; car has software version 07/2021.

There have been no problems until recently. About 2 weeks ago, text messages only displayed phone numbers, rather than the name associated with the number. When I go to contacts, there are none and iDrive displays nonsense, showing Today with a time later in the day.

In an attempt to correct, I have:
* Unchecked & rechecked Download contacts in iDrive
* Updated apps & services
* Reset iDrive
* Rebooted phone
* Unpaired & repaired phone
* Cleaned phone's cache partition
* Rebooted phone

All to no avail. Would very much appreciate any thoughts to correct. Is there some order of the above actions to go through?

THANKS
__________________
Al

2020 M340Xi| ZDA| ZDY| ZPP| ZPX| 1CR| 1PL| 688| 6NW| 2VFH|
Retired: 2014 328i
BMW CCA
Appreciate 1
themnmd1691.00
      12-11-2021, 09:48 AM   #2
themnmd
Colonel
themnmd's Avatar
United_States
1691
Rep
2,699
Posts

Drives: 23 X5MC
Join Date: Sep 2018
Location: San Rafael CA

iTrader: (0)

Garage List
I thought it was just me. This happened to me the other day. I have a S21 ultra. Happened after a recent phone update. I fixed it by having the phone forget the car and the car forget the phone. Also restart the phone. Phone will walk you through permissions for access to contacts and such. Good luck
Appreciate 1
RSnic657.50
      12-15-2021, 11:58 AM   #3
stegre
Registered
0
Rep
4
Posts

Drives: BMW 330E
Join Date: Dec 2021
Location: Sweden

iTrader: (0)

I have this problem to after upgrading my Galaxy S21 to Android 12.
I have tried everything but nothing works
Appreciate 0
      12-19-2021, 01:58 PM   #4
RSnic
Major
RSnic's Avatar
United_States
658
Rep
1,479
Posts

Drives: 2020 M340Xi (G20)
Join Date: Sep 2013
Location: Virginia

iTrader: (0)

Garage List
2020 BMW M340  [0.00]
themnmd & stegre ,

Well, it's back --the car's lack of access to my Samsung S21+ contacts! When I try to reload contacts, I get times in the future for last contact reload. themnmd, I tried making phone (Bluetooth, WiFi & Android Auto) & car forget pairings & re-paired/setup them

The first time it happened, things just came back to normal-- well, after I did everything in my earlier post. This time, the problem just cropped up in last 2 days

This is strange!
__________________
Al

2020 M340Xi| ZDA| ZDY| ZPP| ZPX| 1CR| 1PL| 688| 6NW| 2VFH|
Retired: 2014 328i
BMW CCA
Appreciate 1
themnmd1691.00
      12-20-2021, 11:17 PM   #5
themnmd
Colonel
themnmd's Avatar
United_States
1691
Rep
2,699
Posts

Drives: 23 X5MC
Join Date: Sep 2018
Location: San Rafael CA

iTrader: (0)

Garage List
Quote:
Originally Posted by RSnic View Post
themnmd & stegre ,

Well, it's back --the car's lack of access to my Samsung S21+ contacts! When I try to reload contacts, I get times in the future for last contact reload. themnmd, I tried making phone (Bluetooth, WiFi & Android Auto) & car forget pairings & re-paired/setup them

The first time it happened, things just came back to normal-- well, after I did everything in my earlier post. This time, the problem just cropped up in last 2 days

This is strange!
Perhaps a trip to the local genius? Not sure if a phone or a car issue
Appreciate 0
      12-21-2021, 03:27 PM   #6
RSnic
Major
RSnic's Avatar
United_States
658
Rep
1,479
Posts

Drives: 2020 M340Xi (G20)
Join Date: Sep 2013
Location: Virginia

iTrader: (0)

Garage List
2020 BMW M340  [0.00]
themnmd ,

I read your last post and was going to run over to dealer & get their Genius to help.

This morning, however, I put my phone in charging tray & started my car and Contacts and, therefore, messages are back to OK! I did notice through out the day that it took several minutes for the Android Auto icon to appear, but it did

This is really very odd!
__________________
Al

2020 M340Xi| ZDA| ZDY| ZPP| ZPX| 1CR| 1PL| 688| 6NW| 2VFH|
Retired: 2014 328i
BMW CCA
Appreciate 0
      12-21-2021, 10:52 PM   #7
themnmd
Colonel
themnmd's Avatar
United_States
1691
Rep
2,699
Posts

Drives: 23 X5MC
Join Date: Sep 2018
Location: San Rafael CA

iTrader: (0)

Garage List
Quote:
Originally Posted by RSnic View Post
themnmd ,

I read your last post and was going to run over to dealer & get their Genius to help.

This morning, however, I put my phone in charging tray & started my car and Contacts and, therefore, messages are back to OK! I did notice through out the day that it took several minutes for the Android Auto icon to appear, but it did

This is really very odd!
Yes quite
Appreciate 0
      12-30-2021, 09:41 AM   #8
checker9999
Registered
2
Rep
4
Posts

Drives: BMW 320e
Join Date: Dec 2021
Location: Germany

iTrader: (0)

Exclamation

I had the same problem, this was how I fixed it


https://g20.bimmerpost.com/forums/sh....php?t=1882449
Appreciate 0
      12-31-2021, 05:42 AM   #9
RSnic
Major
RSnic's Avatar
United_States
658
Rep
1,479
Posts

Drives: 2020 M340Xi (G20)
Join Date: Sep 2013
Location: Virginia

iTrader: (0)

Garage List
2020 BMW M340  [0.00]
checker9999 ,

I think the link you provided above is to this thread?

BTW, I am most interested because this problem has become chronic on my car. Some days everything works fine & Some days, this problem??
__________________
Al

2020 M340Xi| ZDA| ZDY| ZPP| ZPX| 1CR| 1PL| 688| 6NW| 2VFH|
Retired: 2014 328i
BMW CCA
Appreciate 0
      12-31-2021, 07:54 AM   #10
checker9999
Registered
2
Rep
4
Posts

Drives: BMW 320e
Join Date: Dec 2021
Location: Germany

iTrader: (0)

Quote:
Originally Posted by RSnic View Post
checker9999 ,

I think the link you provided above is to this thread?

BTW, I am most interested because this problem has become chronic on my car. Some days everything works fine & Some days, this problem??
Sorry,

https://g30.bimmerpost.com/forums/sh....php?t=1879288
Appreciate 1
RSnic657.50
      01-03-2022, 02:18 PM   #11
RSnic
Major
RSnic's Avatar
United_States
658
Rep
1,479
Posts

Drives: 2020 M340Xi (G20)
Join Date: Sep 2013
Location: Virginia

iTrader: (0)

Garage List
2020 BMW M340  [0.00]
checker9999 ,

Apologize for not responding sooner, but as I said in my opening comment, this problem comes and goes in my car so I wanted to wait a few days.

Well, after several days, the fix you provided seemed to be working. This morning, however, the same old problem came back -- contacts didn't transfer to car. I got to where I was going turned off the car and went it to setting in my phone and did the fix you provided; then started the car up and the problem went away -- so apparently, it may not "stick"

Also, discovered that for some reason, all of the pictures in the address book don't transfer, but I think that is more of a Google Contacts problem -- though I did try changing Picture Limit from No to Yes on my phone

BTW, on my Samsung S21+ running Android 12, I had to go into SETTINGS, and search on BLUETOOTH PBAP to find it

Regardless, thanks for the help
__________________
Al

2020 M340Xi| ZDA| ZDY| ZPP| ZPX| 1CR| 1PL| 688| 6NW| 2VFH|
Retired: 2014 328i
BMW CCA
Appreciate 0
      01-04-2022, 11:26 AM   #12
checker9999
Registered
2
Rep
4
Posts

Drives: BMW 320e
Join Date: Dec 2021
Location: Germany

iTrader: (0)

I have the same problem again after a short time.
Appreciate 0
      01-13-2022, 12:51 PM   #13
Misterted
Maniac with a BMW
Misterted's Avatar
United_States
13
Rep
185
Posts

Drives: 2020 330 X-Drive
Join Date: Jul 2008
Location: Jersey Shore

iTrader: (0)

I have a Samsung S21 Plus and this problem suddenly popped up about 3 weeks ago. It is intermittent so sometimes I have contacts and sometimes I don't.
I ordered a new phone, another Samsung. Hopefully this won't happen again....maybe it's an issue with the S21 series.
Lastly, During a service visit I received a loaner, a 2021 430i Xdrive and it had the same problem.
__________________
2021 330i X-Drive MSport
2019 X3 3.0 Phytonic Blue Metallic/Black
2020 228xi GC Black

Last edited by Misterted; 01-13-2022 at 12:53 PM.. Reason: forgot to add something
Appreciate 0
      01-14-2022, 05:36 AM   #14
RSnic
Major
RSnic's Avatar
United_States
658
Rep
1,479
Posts

Drives: 2020 M340Xi (G20)
Join Date: Sep 2013
Location: Virginia

iTrader: (0)

Garage List
2020 BMW M340  [0.00]
Misterted ,

I might be wrong, but it seems to me that it's an Android 12.0 operating system issue as the Bluetooth PBAP is part of that.

I've noticed that when the problem crops up, the contacts in Android Auto are there, albeit with some having no or old photo. This tells me that phone's contacts are OK, but not transferred to car

I would urge all to send Google feedback about this issue
__________________
Al

2020 M340Xi| ZDA| ZDY| ZPP| ZPX| 1CR| 1PL| 688| 6NW| 2VFH|
Retired: 2014 328i
BMW CCA
Appreciate 0
      01-14-2022, 08:33 AM   #15
Mason Hatcher
Captain
United_States
1039
Rep
654
Posts

Drives: BMW 230i
Join Date: Feb 2019
Location: FW-TX

iTrader: (0)

On your Samsung phone...

1) Go to Settings, select Developer options, Bluetooth PBAP, Bluetooth PBAP version (or just search for pbab in the settings menu and select "Bluetooth PBAP version")

2) Change the Buetooth PBAP version from PBAP 1.2 to PBAP 1.1 and then click apply

3) Change the Buetooth PBAP version from PBAP 1.1 back to PBAP 1.2 and then click apply
Appreciate 0
      01-14-2022, 04:27 PM   #16
RSnic
Major
RSnic's Avatar
United_States
658
Rep
1,479
Posts

Drives: 2020 M340Xi (G20)
Join Date: Sep 2013
Location: Virginia

iTrader: (0)

Garage List
2020 BMW M340  [0.00]
Quote:
Originally Posted by Mason Hatcher View Post
On your Samsung phone...

1) Go to Settings, select Developer options, Bluetooth PBAP, Bluetooth PBAP version (or just search for pbab in the settings menu and select "Bluetooth PBAP version")

2) Change the Buetooth PBAP version from PBAP 1.2 to PBAP 1.1 and then click apply

3) Change the Buetooth PBAP version from PBAP 1.1 back to PBAP 1.2 and then click apply
Yup, that's what I've been doing
__________________
Al

2020 M340Xi| ZDA| ZDY| ZPP| ZPX| 1CR| 1PL| 688| 6NW| 2VFH|
Retired: 2014 328i
BMW CCA
Appreciate 0
Post Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 06:03 AM.




g20
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST