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2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) Ordering / Pricing / Order Tracking Forum No Performance Center deliveries until November 24th?

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      09-16-2019, 08:09 PM   #1
Jmatt07
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No Performance Center deliveries until November 24th?

I ordered my car back on the August 5th, and I told my CA at that time that I wanted to do PCD. However, I just received a call from him to inform me that the Performance Center contacted him and told him they wouldn't be able to do PCD until November 24th! My car will be done in early October, so he says I can either pick it up in October at the dealership or I can wait until November 24th if I still want to do PCD. This is super irritating to me. I obviously really want my car, but I was really excited to do PCD.

Has anyone else who is planning a PCD soon been notified of any similar delay?
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      09-16-2019, 10:00 PM   #2
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Quote:
Originally Posted by Jmatt07 View Post
I ordered my car back on the August 5th, and I told my CA at that time that I wanted to do PCD. However, I just received a call from him to inform me that the Performance Center contacted him and told him they wouldn't be able to do PCD until November 24th! My car will be done in early October, so he says I can either pick it up in October at the dealership or I can wait until November 24th if I still want to do PCD. This is super irritating to me. I obviously really want my car, but I was really excited to do PCD.

Has anyone else who is planning a PCD soon been notified of any similar delay?
mine went into production around that time and I have PCD next week I believe finally. The previous build that I did before this that i refused if I remember correctly I had order back in mid April and they gave me a PCD date like mid July sometime.
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      09-17-2019, 12:34 AM   #3
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Quote:
Originally Posted by Jmatt07 View Post
I ordered my car back on the August 5th, and I told my CA at that time that I wanted to do PCD. However, I just received a call from him to inform me that the Performance Center contacted him and told him they wouldn't be able to do PCD until November 24th! My car will be done in early October, so he says I can either pick it up in October at the dealership or I can wait until November 24th if I still want to do PCD. This is super irritating to me. I obviously really want my car, but I was really excited to do PCD.

Has anyone else who is planning a PCD soon been notified of any similar delay?
I am waiting on PCD for an X5. They have refused to give me a pickup date until the car is finished with production, but I have not heard of any delays until November 24th. In fact, Nov 24th is a Sunday, so that day doesn't even make sense. If they dont give me a pickup date within the next few weeks, I'll probably cancel the car and buy a different brand. The PCD scheduling experience has been a total shit show for me. In contrast, the European delivery program is world class. The PCD folks have a lot to learn for the ED group.

I'll keep you posted if I hear anything.
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      09-17-2019, 12:41 AM   #4
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Just to clarify OP, did you buy a 3 series? Is it coming from Germany or Mexico? If Germany, and the car won't be finished until October, then that timing could make sense. I think they usually figure around 6 weeks from completion in Germany to the earliest pickup time at PCD. Qaaq
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      09-17-2019, 02:35 AM   #5
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Yes I ordered a 330i. I'm not sure if Germany or Mexico but the CA said if I cancelled the PCD I would be able to pick it up in October in Atlanta instead of waiting for PCD.
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      09-17-2019, 07:55 AM   #6
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Hmm, you might want to ask your CA where your car is being built. That could give some clues as to what's going on.
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      09-17-2019, 09:15 AM   #7
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Have they assigned your car a vin # yet? That'll also give you an indication of where it's produced (vin's beginning with "w" are built in Germany, while those beginning with "3" are built in Mexico)
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      09-17-2019, 02:39 PM   #8
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Yep I have a vin already. It starts with a W so it's being built in Germany. On MyBMW I says it had been dispatched from factory. It would be at my dealer in October but he said he has been told by the performance center that Nov 24 is the earliest they can get me in. I'm probably just going to wait for the PCD bc I really wanted to do it.
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      09-18-2019, 08:50 PM   #9
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Quote:
Originally Posted by Jmatt07 View Post
I ordered my car back on the August 5th, and I told my CA at that time that I wanted to do PCD. However, I just received a call from him to inform me that the Performance Center contacted him and told him they wouldn't be able to do PCD until November 24th! My car will be done in early October, so he says I can either pick it up in October at the dealership or I can wait until November 24th if I still want to do PCD. This is super irritating to me. I obviously really want my car, but I was really excited to do PCD.

Yup! Same here and super bummed. Now having it shipped to the dealer for delivery there. At the moment it is in the middle of the Atlantic somewhere..due into Baltimore this weekend.
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      10-03-2019, 12:17 AM   #10
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Scheduling for PCD is a complete mystery. There is no guidance or transparency to the process at all. I ordered my X5 mid-July and I received a 10/21 pickup date on 9/23. It seems to be a program that has outgrown its capacity. They need to expand it or kill it. As it stands, it is starting to hurt the image of the brand by frustrating buyers.
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      10-03-2019, 04:20 AM   #11
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Quote:
Originally Posted by Jmatt07 View Post
I ordered my car back on the August 5th, and I told my CA at that time that I wanted to do PCD. However, I just received a call from him to inform me that the Performance Center contacted him and told him they wouldn't be able to do PCD until November 24th!
Quote:
Originally Posted by The J-Man View Post
I am waiting on PCD for an X5. They have refused to give me a pickup date until the car is finished with production
Crazy. I ordered a MY20 X4 on August 9 and asked for a September 27 PCD. I got confirmation of my PCD date five days later, on August 14. fwiw, the X4 was finished with production the first week of September.

I've done six EDs. The PCD experience was completely different but just as fun. If you guys can figure out how to get thru this BS, it'll really be worthwhile.
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      10-03-2019, 11:47 AM   #12
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We did PCD in Feb. for my wife's X5. It was a great experience; so much so that I requested my new M340i be delivered there. My car is scheduled for production this week in Germany. This thread is making me wonder about the timing. My current lease is up on 12/10 and my CA assured me I'd have the new car in time.
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      10-04-2019, 11:52 AM   #13
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Quote:
Originally Posted by The J-Man View Post
Scheduling for PCD is a complete mystery. There is no guidance or transparency to the process at all. I ordered my X5 mid-July and I received a 10/21 pickup date on 9/23. It seems to be a program that has outgrown its capacity. They need to expand it or kill it. As it stands, it is starting to hurt the image of the brand by frustrating buyers.
So you ordered your X5 in mid July but didn't receive your PCD date until 9/23? Sounds like your CA forgot you wanted to do PCD. You should have received your date about 5 days after you placed the order.
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      10-05-2019, 11:55 AM   #14
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So you ordered your X5 in mid July but didn't receive your PCD date until 9/23? Sounds like your CA forgot you wanted to do PCD. You should have received your date about 5 days after you placed the order.
Nope, I suspected my CA and reached out directly to the PCD people. They told me they absolutely wouldn’t give me a date until my car was done with production.
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      10-05-2019, 02:19 PM   #15
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Nope, I suspected my CA and reached out directly to the PCD people. They told me they absolutely wouldn’t give me a date until my car was done with production.
Never had that happen before. I've got every date for myself and my clients before the car even started production
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      10-08-2019, 09:30 AM   #16
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My car is in the paint booth as of yesterday (10/7) and I also just got an email from the performance center setting my delivery date at 12/6. It occurs to me they'll have the car long before that.
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      12-28-2019, 09:15 PM   #17
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Quote:
Originally Posted by hinckley View Post
Crazy. I ordered a MY20 X4 on August 9 and asked for a September 27 PCD. I got confirmation of my PCD date five days later, on August 14. fwiw, the X4 was finished with production the first week of September.

I've done six EDs. The PCD experience was completely different but just as fun. If you guys can figure out how to get thru this BS, it'll really be worthwhile.
How was the drive from PCD back to Florida? Did you drive straight home or stop overnight to give yourself and the car a break?
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      12-29-2019, 05:02 AM   #18
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How was the drive from PCD back to Florida? Did you drive straight home or stop overnight to give yourself and the car a break?
After the PCD experience ended Friday afternoon, we drove to Savannah for the night and then drove the rest of the way on Saturday. It was a fun road trip at the end of the PCD adventure.
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