01-25-2021, 02:00 PM | #23 | |
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Any idea what I could do to convince them that this is the exact issue and to go through the diagnostic steps listed in the PUMA measure? They had never heard of this issue before.
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01-25-2021, 04:29 PM | #24 | ||
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01-25-2021, 04:32 PM | #25 |
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Here it is...
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01-25-2021, 04:34 PM | #26 |
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01-27-2021, 12:45 PM | #28 |
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So I just came back from my dealership and they scanned the car and found no codes, even stored ones. I gave them the information about the PUMA case with the booster fault code but their response was (understandably) that if they can't find any fault codes in memory, technically there's nothing wrong unless they can reproduce the issue.
Did anyone who got the amp replaced have a fault code that was read by the service techs at the dealership? If not, how did you go about asking them to perform the replacement of the amp?
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01-27-2021, 01:55 PM | #29 | |
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01-27-2021, 04:18 PM | #30 | |
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01-27-2021, 05:14 PM | #31 | ||
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02-01-2021, 03:29 AM | #32 |
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I have the same issue. They ordered new amp with a new serial number . I think the mew one is EU made and have this serial number. I will write as soon as it s installed. [IMG][/IMG]
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10-13-2023, 06:17 PM | #33 |
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Old thread but does anyone know how I can test if the amp is actually getting powered? I have no bass and previously it would occasional cut off but come back on after car turned on and off. But now it’s been a month and no bass at all with the HK system. Even tried replacing amp with a newer version but no go. Just want to make sure amp of actually getting power before I start taking the seats out and seeing if the woofer themselves have gone bad.
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